Terms of service

Terms of Service

Welcome to ZYLORA. By using our website, you agree to the following terms and conditions.

General

  • By placing an order on our store, you agree to provide accurate and complete information.

  • We reserve the right to refuse or cancel any order if necessary.

Products & Pricing

  • Product prices and availability may change without notice.

  • We try our best to display products accurately, but slight differences may occur.

Orders

  • Once an order is placed, our team will process it as quickly as possible.

  • Orders may be canceled if the product is out of stock or customer details are incorrect.

Shipping

  • Delivery usually takes 2–3 business days.

  • Delays caused by courier companies, weather, or other external issues may happen.

Payments

  • We currently offer Cash on Delivery (COD) across Pakistan.

Returns & Refunds

  • Customers should contact us within the allowed return period for any issue regarding damaged or incorrect products.

  • Refunds or replacements will be processed after review.

Intellectual Property

  • All website content including images, logos, and text belongs to ZYLORA and may not be copied without permission.

Changes to Terms

  • We may update these terms at any time without prior notice.

Contact Us

If you have any questions regarding these Terms of Service, please contact our support team.